Quick answers to common questions about our custom picture framing and shipping services.
Our Custom Frame Editor allows you to upload any digital photo (.jpg, .png, .webp). You can crop, rotate, and zoom the photo using our canvas controls. Once cropped, select the border width, color, material, and glass type. The editor instantly displays a 3D-style layout overlay rendering of the framed artwork and calculates the final cost based on size, glass, and wood markups.
We use only premium materials. Our wooden collections are crafted from solid natural American hardwoods (black walnut, oak, cherry). Our metal frames are anodized architectural-grade aluminum. We do not use cheap plastic or paper wraps. Our backing board is acid-free barrier board to prevent yellowing or deterioration over time.
We offer three types of glass:
Clear Acrylic Glass: Light, shatterproof, clear. Good for basic prints.
Anti-Reflective: Diffuses light reflections. Excellent for bright rooms with glare.
UV-Protection Cut: Blocks 99% of harmful UV rays. Highly recommended to preserve family photos or original artwork from fading.
Because custom frames are cut and assembled by hand to your exact dimensions, production (including designer inspection and printing) takes 2-4 business days. Once packaged in our specialized protective heavy-duty crating, shipping takes another 3-5 days. You can track your order status in real-time under the "Track Order" page.